Organizational Reform in Gujarat's Electricity Utility
Lessons for revitalizing a bureaucratic service delivery agency
Tushaar Shah, Madhavi Mehta, Gopi Sankar and Shankar Mondal

How did this transformation occur? And why its transformational processes can’t be emulated to revitalize moribund agencies managing public irrigation systems in Gujarat and elsewhere? Irrigation systems are also utilities. They serve millions of customers. Physical characteristics of the two are similar too: a reservoir is like a power plant; canals are like transmission lines; water distribution below the outlet is much like power distribution below a sub-station. Revitalizing the management of irrigation systems can do to the state’s water economy what the new-look power utilities have done to Gujarat’s power economy.
This Highlight explores the lessons of the transformation in Gujarat’s power sector and their relevance for revitalization of public irrigation systems.
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